Error Responses

When the StubHub API returns error messages, it includes a specific error code and possibly a localized error message that can be displayed to a user.

An error might look like this:

{
  "code": "validation_failed",
  "message": null,
  "errors": {
    "seller_listing.ticket_price": [
      "You must provide either 'ticket_price' or 'ticket_proceeds'"
    ]
  }
}

Error Codes

Code	Status Code	Description
`https_required`	`400`	The request is not using an SSL connection.
`user_agent_required`	`400`	The request does not include a valid User-Agent header.
`invalid_request_body`	`400`	This request does not include a valid JSON body.
`insufficient_scope`	`403`	The access token used in the request does not have the scope required to access this resource.
`validation_failed`	`400`	The request data is not valid. `errors` will contain an object with a localized message that describes the validation error for each property of the data.
`invalid_seller_listing_action`	`403`	The request is attempting perform an operation on a `SellerListing` that does not currently support that action.
`create_listing_not_allowed`	`403`	The request is attempting create a listing for an `Event` that tickets cannot currently be listed for.
`invalid_delete`	`403`	The request is attempting to delete a resource that cannot be deleted.
`internal_server_error`	`500`	Something is broken. We'll get this fixed ASAP!

Error Codes​

Error Codes